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Effective Date: 16th January 2025
Lama Trading Company LTD ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lama.org.uk (the "Site"). Please read this policy carefully to understand our practices regarding your personal data.
We may collect and process the following types of information:
· Personal Information: Such as your name, email address, phone number, mailing address, and payment details when you create an account, make a purchase, or contact us.
· Communication Data: Information you provide when contacting customer support or submitting inquiries.
· Device Information: Including your IP address, browser type, operating system, and device type.
· Usage Data: Pages viewed, links clicked, and other actions taken on our Site.
· Cookies and Tracking Technologies: See Section 6 for more information about cookies.
· Data from payment processors or social media platforms if you interact with us through those channels.
We use your information for the following purposes:
· To process and fulfill orders, including payment transactions.
· To provide customer support and respond to your inquiries.
· To personalize and improve your experience on our Site.
· To send marketing communications, promotions, and updates (you can opt out at any time).
· To analyze usage trends and monitor the effectiveness of our Site.
· To comply with legal obligations and enforce our terms of use.
We do not sell your personal information. However, we may share your information with:
· Service Providers: Third-party vendors who assist us with operations, such as payment processing, data analytics, and website hosting.
· Business Partners: For joint marketing activities or promotions.
· Legal Authorities: When required by law, regulation, or legal process.
· Successors: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal data:
· Access and Rectification: Request access to or correction of your personal data.
· Data Deletion: Request that we delete your data, subject to legal obligations.
· Data Portability: Request a copy of your data in a structured, electronic format.
· Opt-Out: Opt out of marketing communications or certain data processing activities.
To exercise your rights, please contact us at info@lama.org.uk.
We use cookies and similar technologies to enhance your browsing experience. These may include:
· Essential Cookies: Necessary for site functionality.
· Analytics Cookies: To understand user behavior and improve the Site.
· Marketing Cookies: To deliver personalized advertisements.
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
If you are accessing our Site from outside United Kingdom, your information may be transferred to, stored, and processed in a country with different data protection laws. By using our Site, you consent to such transfers.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.
If you have questions about this Privacy Policy or our data practices, please contact us:
· Email: info@lama.org.uk
Thank you for trusting Lama Trading Company LTD. Your privacy is important to us.
